AT&T early 2 year plan Upgrade?

If the att rep said that they can upgrade you today then you should have no problem upgrading to what ever you want. the upgrade means getting a discount on the phone in exchange for your renwal of contract for 24 month. the reason why the rep is talking to you about the black jack 2 is because she/he umed that you want the BJ 2 since you have the first BJ. another reason is because retail stores don't have any refurbished phone. refurbished phone are only available on line or through the phone sales department. make sure that you are available for an upgrade with out any exceptions. because if they are overriding the upgrade then you can't order online because you are realy not available for an upgrade. therefore you might want to try talking to customer service. sometime if you are with in thee month to your actual upgrade day, the att rep will override that. you don't have to wait until your contract is up to upgrade as the standered upgrade time is 4 month way from the end of your contarct and the upgrade eligiblity goes by the amount of money and profit att makes out of you...so if you are a high profit customer you can upgrade after one year into you contract and get some sort of intesentive to do so. if you are a cheap low profit customer then don't expect to upgrade until 18 month into you contract. i think there upgrade process is fair compared to other carriers. I hope that this help...oh by the way the att tilt or 8925 sucks...sorry to tell you that...as far as touch screens go i would go with the Iphone...if you want a faster internet speed i would wait until the 3G I phone comes around...also there is a new LG touch screen that is comeing in a cople of month...good luck